Elon Musk shows auto manufacturers how to write a recall letter

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While Chrysler is fretting over its recall procedures, after the US government forced its hand with the threat of a lawsuit,  Tesla Motors CEO, Elon Musk, has taken to his company’s blog to detail a partial recall of Tesla Model S vehicles produced this year.

In a no-frills post, he details the extent of the project, the implications, and even the procedure for those affected. Model S owners will not have to take their cars anywhere: Tesla will send a technician to fetch the car and provide a loaner. Musk even goes to great detail to assure concerned owners that the recall was not inspired by any agency, and that it’s simply a measure Tesla is taking to ensure superior safety.

It’s also a great way to avoid a PR disaster ahead of tomorrow’s Tesla event, where the company will show off how it plans to swap battery packs on its EVs.

Source
Tesla Motors

Christo van Gemert

Christo van Gemert

Eleven years ago Christo started writing about technology for one of South Africa's (then) leading computer magazines. His first review? A Samsung LCD monitor. Hey, it was hot news, back then. Nowadays he gets more excited about photography, cars, game consoles, and faster internet connections. He's sort of an Apple fan, but will take any opportunity to remind you about his Windows-powered home theatre PC and desire to own a vanilla Android tablet.   Currently uses: Apple 13-inch Macbook Pro with Retina Display, Apple iPhone 5, Microsoft Laser Mouse 6000, Audiofly AF78 Earphones, Xbox 360, Nikon D50.

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