Elon Musk shows auto manufacturers how to write a recall letter

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While Chrysler is fretting over its recall procedures, after the US government forced its hand with the threat of a lawsuit,  Tesla Motors CEO, Elon Musk, has taken to his company’s blog to detail a partial recall of Tesla Model S vehicles produced this year.

In a no-frills post, he details the extent of the project, the implications, and even the procedure for those affected. Model S owners will not have to take their cars anywhere: Tesla will send a technician to fetch the car and provide a loaner. Musk even goes to great detail to assure concerned owners that the recall was not inspired by any agency, and that it’s simply a measure Tesla is taking to ensure superior safety.

It’s also a great way to avoid a PR disaster ahead of tomorrow’s Tesla event, where the company will show off how it plans to swap battery packs on its EVs.

Source
Tesla Motors

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