Normal service is resumed

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Apologies for yesterday’s outage, we think things are under control again now…

This morning is best started off with a quick apology to our loyal readers who were hoping that we’d be around yesterday to report on some of the big stories in the news. Vodacom’s late arrival as a video streaming service to take on ShowMax and Vidi; Blizzard’s release of the Hearthstone expansion set; anything and everything from the awesome Agile Africa conference…

Basically, we had a few problems in our backend that came together for a perfect storm of outage. Some of it was unavoidable – we had an abnormal number of attempted logins to a mail server and our publishing backend that effectively acted like a Denial of Service (DOS) attack. Part of it was our fault though – we had a very busy day in terms of news traffic and were just unable to meet demand or scale up fast enough using our current hosting platform.

The stupid thing is that we spent so long trying to fix the first problem that we were late in getting to the second one.

Sadly, we weren’t the only South African site with problems yesterday either. Chums from LazyGamer were the victims of a reported DOS attack and New Age Gaming also suffered an outage. So a bad day for independent publishers all round.

For our part, we’ve made a lot of changes already to beef up security and cope with sudden demand spikes, and will be making more upgrades in the very near future – so please bear with us if there’s any short losses of service while that takes place.

And also accept our humble apologies for yesterday.

Normal service is resumed.

Adam Oxford

Adam Oxford

Adam is the Editorial Director at htxt media. He has been writing about technology for almost two full decades now. In a previous life, he was the editor of PC Format and Digital Camera Shopper in the UK, before going on to work as a freelance journalist for seven years. His work has appeared in or on Stuff, The Guardian, Linux Format, TechRadar, Wired.co.uk, PC Gamer, Green Futures, The Journalist, The Ecologist and The Review. Adam moved to South Africa in 2012 and loves 3D printers, MakerFairs and tech hubs. He hates seafood. None of his friends remember this when cooking.

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