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What to do if you get an etolls summons or letter of demand from Sanral

Outa has published a “what to do” guide for anyone who has recently received a letter of demand or summons over the non-payment of etolls from Sanral.

According to the alliance, Sanral has issued letters of demand and over 1 000 summons over unpaid etolls bills, adding that the two legal documents should not be confused with each other as a letter of demand is a low commitment step that does not officially initiate legal proceedings.

Outa says it’s lending a helping hand to members and non-members of its alliance by publishing a guideline which lets motorists know what steps to follow when compiling their response to Sanral, should they wish to.

“Those who receive a letter of demand or summons from the Electronic Toll Collection (ETC), may do well to take advantage of the guidelines provided by us,” Outa said.

If you’ve received a summons

Outa’s summons guide states that members need to first establish the nature of the document received.

“If it is a “letter of demand,” or “final letter of demand” this is not serious, but does require some attention. If it is a “summons,” we need to act quickly,” the guide reads. Attached to it is a link to a form where members need to fill their information and details of the notification in.

Outa will then have a representative contact with you, to set up a consultation as a matter of urgency, to ensure that the matter is timeously and efficiently defended.

Outa added that will defend those among the first summons recipients with a qualifying case, even if they are not an alliance member.

Those who aren’t among the first, must first determine whether or not they received a letter of demand or summons can ignore it or state they deny any and all liability in respect of the amount that Sanral deems that they owe, and that they fully and expressly reserve all  rights in respect of the matter.

If it is indeed a summons and you are not an Outa member, you are advised to consult an attorney, after which you have two options: to concede liability or to defend the matter.

If you’ve received a letter of demand

“It is our opinion that the public should not to let Sanral or ETC’s letter of demand go unanswered, but to send a reply to the issuer of the letter, requesting some or all of the following information and documentation, their response to which can or may be used by you in your defence, if indeed they proceed to summons you for non-payment,” Outa said.

The alliance has provided a list of 11 documents you should produce to ETC, when sending your reply letter.

It is unfortunate that despite the continued low compliance levels, Government persists in trying to force their failed scheme onto an unwilling public, whose resistance has remained strong throughout the debacle,” Outa chairman, Wayne Duvenage added. ”

“The showdown between the state and the people on the etoll matter will continue to intensify until Sanral and their bosses eventually realise the public will not bow down to their pressure,” Duvenage concluded.

[Source and image – Outa]

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