[UPDATE as at 1:45pm: Services have been restored}
Standard Bank customers have been left frustrated this morning as the bank’s app is currently experiencing technical issues.
App users began reporting issues with the app not working as it should on Thursday morning, lamenting the inconvenience such issues cause at the start of a new month when payments need to be made and received.
At times it’s extremely frustrating doing internet banking with @StandardBankZA . Took me 22 minutes today to set up a new repeat payments
— Roy G. Volkwyn (@volkwyr) June 1, 2017
@StandardBankZA it’s frustrating every month I need to report ur app is down!!!Can u pls urgently pay attention to this!!!
— Timothy Moyana (@tim008) June 1, 2017
@StandardBankZA Now it is unavailable, (mobile banking) when can we get service back? I cannot do any other thing.????????
— Tichaona Chikore (@_tman007) June 1, 2017
— Angelo (@AngeloBryanston) June 1, 2017
Users say they can log into the app, but can’t do any transactions.
Standard Bank did not give any indication of what the issue could be, but gave customers the standard “we apologise and are working on it” response.
Hi, we are currently experiencing issues with the app. Our team is working hard to resolve this ASAP. We apologise for the inconvenience.
— Standard Bank SA (@StandardBankZA) June 1, 2017
This is a developing story.