SARS says it’s attending to recent glitches on eFiling system

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On 1st July, the South African Revenue Service (SARS) Commissioner, Edward Kieswetter, officially opened the 2019 tax season, which will close on 1st December.

According to SA News, during the first few days of the open tax season, taxpayers have experienced certain glitches when using the eFiling system, and SARS has assured the public in this regard.

“We are encouraged by the positive uptake in the number of tax returns submitted by eFiling this year. After two days of eFiling, SARS has already received over half a million individuals who have logged on, of whom 297 488 requested their return and 188 140 filed,” said SARS in a statement.

Furthermore it said that it will be putting a fix in place for all buttons, including the calculate button which will be greyed while the form is still loading, with the revenue service saying it will limit the clicks on each button to one.

“This occurs when they save their income tax return and immediately re-open the return and press calculate button before the form has fully rendered. The problem is aggravated when taxpayers click multiple times as they view their return,” added the firm.

“We are thrilled at the uptake of the digital channels and we are working hard to make the experience even simpler,” concluded SARS.

[Source – SA News]

Nokulunga Xala

Nokulunga Xala

Nokulunga is a tech journalist focused on the education space, with an interest in gadgets and podcasts. She also has an eye for all things fashion and beauty, is a big time foodie and loves fast cars.