Got questions about your new Xbox? Here’s the official FAQ

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Today, despite some delays, the Xbox Series X and Series S launches in South Africa and the rest of the world, officially ushering in the next generation of consoles. If you’re one of the lucky ones who already have one or it’s arriving soon, you may have some questions without answers right now.

While forums, user content and blogs like ours eventually fill up with all the information you can imagine for such popular hardware, for now you will need to rely on the official frequently asked questions (FAQ) for the Series X|S as provided by Microsoft itself.

You can find the full FAQ right here, and it makes for some interesting reading even when it’s not used for troubleshooting.

From here you can learn certain snippets of information that aren’t exactly plastered on the console boxes or in advertising. The available capacity, for example, is 802GB for the Series X and 364GB for the Series S. While these consoles have 1TB and 512GB of storage out of the box respectively, the amount of space actually available to the user is much lower to account for the operating system and other important software.

You can also see that the Series X requires around four centimetres of space on each side to allow for adequate cooling.

Little details like this are appearing slowly from independent sources but it’s still good to have them all in one place.

While reading the FAQ make sure you don’t miss the extra column on the side of the page. If you’re stuck and need to contact Microsoft support the details to do so are available there. Those in the US can even receive phone support with the rest of the world encouraged to use the web chat function instead.

There’s also a Disability Answer Desk to address certain features pertaining to the differently abled. The well received Xbox Adaptive Controller, which is made to be customised to suit the user and their needs, is compatible with the new Series X|S consoles, much like the rest of previous generation hardware.

Clinton Matos

Clinton Matos

Clinton has been a programmer, engineering student, project manager, asset controller and even a farrier. Now he handles the maker side of