The COVID-19 pandemic has presented innumerable challenges to businesses as we try to navigate a new way of working and keeping those around us safe.
For many businesses this meant diving into ecommerce and now FNB is helping businesses in the service sector.
Through its nav>> Home Services offering, FNB customers can hire plumbers, interior decorators and even IT technicians to do work for them.
“Businesses have taken a lot of strain this year due to the Covid-19 pandemic, and we believe this digitised market place opportunity which allows them to list their business, upload their logo, images of their services, list key skills and location coverage on an app, will serve as an introduction to an ecommerce marketplace,” explains FNB Business chief executive officer, Gordon Little.
“The listing only takes minutes and exposes businesses to a secure platform to chat, request payment, rate and review with known FNB customers. The solution has the potential to offer our FNB banked businesses an added and sustainable revenue line moving forward,” Little explained.
Customers can chat to service providers through the app and FNB says that service providers are vetted. There are currently 1 500 providers on the marketplace.
Once the job is complete, payment can be made through the FNB App and the customer can rate the service they received. As of time of writing we haven’t seen any reviews for service providers in our area though we suspect this is down to the Marketplace being as new as it is.
Registration to appear on the Marketplace is free for FNB banked businesses. Simply open up the FNB app, head to nav>> and then head to nav>> Home Services to register.
For customers simply head to nav>> Home Services and start a conversation with your service provider of your choosing.
“What adds more value is the steps we have taken to ensure that the platform is as secure and credible as possible. A known FNB Business, who has been vetted with a number of comprehensive checks will have the opportunity to service a known FNB customer. We believe this sets a new safety standard for a marketplace in South Africa, which is unique,” Little added.
[Image – CC 0 Pixabay]