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Infobip apps have landed on the Oracle Cloud Marketplace

Time and time again we hear that customer experience and customer service are core components of success for businesses today.

Companies must invest in solutions that put customer satisfaction front of mind. In a bid to reach more customers and improve their communications, Infobip has announced that a number of its apps are now available on the Oracle Cloud Marketplace.

This means that Oracle customers can now access Infobip’s WhatsApp API and use it to deliver promotional messaging, bookings, statements and more to customers on a platform they prefer.

The applications include solutions for businesses to handle communications on WhatsApp, Viber and SMS such as:

  • Infobip Viber Messaging for Oracle Eloqua
  • Infobip SMS Messaging for Oracle Eloqua
  • Infobip WhatsApp Messaging for Oracle Eloqua
  • Infobip Viber Messaging for Oracle Responsys
  • Infobip SMS messaging for Oracle Responsys
  • Infobip WhatsApp Messaging for Oracle Responsys

What’s more is that the Oracle Digital Assistant has integrated Infobip’s WhatsApp solution so businesses which make use of this solution can now more easily manage incoming and outgoing messages.

“Today’s customer landscape is defined by the ‘always-on’ consumer, who wants to be able to pick up their phone and communicate with a brand as easily as they would converse with a friend. Strong customer engagement is about connecting with and delighting customers at the right time on the right channel,” explains vice president of Strategic Partnerships at Infobip, Veselin Vukovic, in a statement.

“Our participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of rich, conversational channels. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals,” the VP adds.

For businesses that don’t make use of Oracle you can get in touch with Infobip to find out how you can incorporate its communication solutions in your business.

[Image – CC 0 Pixabay]

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