Business Digital contact centre investment must be driven by strategy and realistic expectation by Robin-Leigh Chetty5 months ago
Business Organisations are aware of connected customer needs, but are slow to respond by Robin-Leigh Chetty10 months ago
Business Practicality the best approach for improving customer experience by Robin-Leigh Chetty2 years ago
Digital contact centre investment must be driven by strategy and realistic expectation Robin-Leigh Chetty September 10, 2020
Organisations are aware of connected customer needs, but are slow to respond Robin-Leigh Chetty April 8, 2020
Practicality the best approach for improving customer experience Robin-Leigh Chetty September 18, 2018