customer experience Archives - htxt.africa

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Digital contact centre investment must be driven by strategy and realistic expectation

by Robin-Leigh Chetty

5 months ago

Organisations are aware of connected customer needs, but are slow to respond

by Robin-Leigh Chetty

10 months ago

Practicality the best approach for improving customer experience

by Robin-Leigh Chetty

2 years ago

‘Customer experience is key to success’

by Brendyn Lotz

5 years ago

Digital contact centre investment must be driven by strategy and realistic expectation

Robin-Leigh Chetty September 10, 2020

Organisations are aware of connected customer needs, but are slow to respond

Robin-Leigh Chetty April 8, 2020

Practicality the best approach for improving customer experience

Robin-Leigh Chetty September 18, 2018

‘Customer experience is key to success’

Brendyn Lotz May 25, 2016

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