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Samsung expands self-repair program to UK and parts of Europe

  • Samsung has announced that it is expanding its self-repair program on selected Galaxy S flagship phones.
  • The program is now available in the UK, as well as parts of Europe, including Belgium, France, Germany, Italy, Netherlands, Poland, Spain, and Sweden.
  • It will allow consumers to repair the Galaxy S20, S21 and S22 phones, as well as the Galaxy Book Pro and Galaxy Book Pro 360 notebooks.

In August last year Samsung announced a partnership with iFixit that would allow customers in the United States to self-repair selected devices from the South Korean company. 

Now that self-repair program is expanding, with Samsung confirming that it is being made available in the UK, as well as parts of Europe, including Belgium, France, Germany, Italy, Netherlands, Poland, Spain, and Sweden.

While the number of devices that fall under the self-repair are limited, most of them are flagship in nature. To that end, customers who purchase the vetted repair kits will be able to fix elements of their Galaxy S20, S21, or S22 smartphones, along with spare parts being made available for two notebooks – the Galaxy Book Pro and Galaxy Book Pro 360.

As far as what you’ll be able to repair on the devices, the company confirms that you’ll be able to replace the screen, rear glass, and charging ports on the phones, and the case front, case rear, display, battery, touchpad, power key with fingerprint reader, and rubber feet on the notebooks.

It remains to be seen whether Samsung plans to expand the self-repair program to our neck of the woods, but the company does not that it does intend on widening the availability of this after-sales service. 

“Samsung is committed to expanding its Self-Repair program in the near future to include more devices, repair tools, manuals and markets. These efforts seek to broaden access to repair capabilities, empowering Galaxy customers with more choices to repair their technology,” it noted in a press release.

With Samsung expected to reveal new foldables next month, perhaps there is a chance that an expansion is on the cards when it hosts a local launch event for the new hardware. For now though, South Africans will need to go through the normal channels to fix their Samsung devices.

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