SAP has its own generative AI copilot called Joule

  • SAP is the latest technology company to prioritise generative AI, debuting a new copilot called Joule.
  • This new offering is set to be embedded across SAP’s cloud enterprise portfolio.
  • Joule will be publicly available for SAP S/4HANA Cloud early next year.

Oxford Dictionary is yet to detail its latest word of the year, but for us it has to be generative AI. Much like the metaverse last year, generative AI is the one technology that nearly every business and company is thinking about. The same goes for SAP, which has this week announced its new generative AI copilot called Joule.

The solution is still in its infancy, but SAP plans to embed it across all of its cloud enterprise tools and offerings.

“By quickly sorting through and contextualising data from multiple systems to surface smarter insights, Joule helps people get work done faster and drive better business outcomes in a secure, compliant way. Joule delivers on SAP’s proven track record of revolutionary technology that drives real results,” the company notes.

“With almost 300 million enterprise users around the world working regularly with cloud solutions from SAP, Joule has the power to redefine the way businesses – and the people who power them – work. Joule draws on SAP’s unique position at the nexus of business and technology and builds on our relevant, reliable, responsible approach to Business AI. Joule will know what you mean, not just what you say,” added Christian Klein, CEO of SAP SE.

SAP is touting this latest offering as being a game changer for its customers, with applications across a number of environments.

“Imagine, for example, a manufacturer asking Joule for help understanding sales performance better. Joule can identify underperforming regions, link to other data sets that reveal a supply chain issue, and automatically connect to the supply chain system to offer potential fixes for the manufacturer’s review. Joule will continuously deliver new scenarios for all SAP solutions. For example, in HR it will help write unbiased job descriptions and generate relevant interview questions,” the software specialist posited.

In terms of availability, there may be a bit of a wait. To that end, the assistant is set to be available with SAP SuccessFactors solutions and the SAP Start site later this year, although which regions would gain access first is yet to be shared.

After this, the public edition of the generative AI copilot on SAP S/4HANA Cloud is expected early next year.

[Image – Provided]


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