IBM and AWS to expand collaboration on generative AI

  • IBM has announced an expansion of its relationship with Amazon Web Services (AWS).
  • The company says it plans to train 10 000 consultants on AWS generative AI by the end of 2024.
  • The pair also plan to deliver joint solutions and services featuring generative AI capabilities.

This week, with re:Invent 2023 on the go IBM has announced that it is deepening its collaborative relationship with Amazon Web Services (AWS).

IBM explains that as part of the continued collaboration, its Consulting division will expand its generative AI expertise on AWS by training 10 000 consultants by the end of 2024. The company notes that they will have access to an exclusive, partner-only program that provides training on the top use cases and best practices for client engagement with AWS generative AI services.

“This will help advance their knowledge, allow them to engage with technical professionals and better serve clients innovating on AWS,” they add.

The pair also plan to deliver joint solutions and services upgraded with generative AI capabilities, which are specifically designed to help clients across critical use cases.

“IBM Consulting and AWS already serve clients across a variety of industries with a range of AI solutions and services. Now, the companies are enhancing those solutions and services with the power of generative AI designed to help clients integrate AI quickly into business and IT operations building on AWS,” the pair shared in a press release sent to Hypertext.

“As we expand our collaboration with AWS in the region, IBM remains committed to delivering cutting-edge generative AI solutions and expertise that will redefine how businesses operate in the region. Through joint solutions, dedicated AWS training, and the integration of IBM watsonx, we are empowering businesses in the region to harness the full potential of responsible AI, fostering innovation and driving business transformation with a human-centric approach,” says Bill Farrell, managing partner at IBM Consulting in MEA.

In terms of where the expanded partnership will be focusing on initially, IBM highlighted three areas in particular – Contact Center Modernisation with Amazon Connect, Platform Services on AWS, and Supply Chain Ensemble on AWS.


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