Dell launches APEX Managed Device Service subscription for SMEs

  • Dell Technologies has added a new prong to its APEX offering by introducing a new managed device service subscription.
  • Designed to assist SMEs when it comes to the total cost of ownership, this new service is month-to-month and starts from $70 per device.
  • Dell is punting the scalability of this service in particular.

Back in 2020, Dell Technologies launched Project APEX as its all-encompassing Cloud-as-a-Service platform. Now the platform has evolved to made more services available to customers, with the latest aimed at SMEs in particular.

This as Dell has launched a new APEX Managed Device Service subscription.

The company explains that with this service, customers will be able to leverage the expertise of highly skilled Dell technology professionals who will be available 24/7 and work to help keep devices more secure and up-to-date.

“They can handle all elements of hardware management – from device set up and software implementation, to supporting with device encryption, platform and device security, in addition to any hardware fixes. The offer contains a wealth of support services including accidental damage support and predictive issue detection. The subscription even features tech coaching for team members and access to valuable IT insight reports outlining device health, user experience and recommendations,” it noted in an announcement.

Dell is also punting the scalability of such a solution, which is said to hold several advantages for SMEs, particular as it pertains to the total cost of ownership when devices are involved.

“Dell APEX Managed Device Service is available to buy as a month-to-month subscription at $70 per device. This frees customers from a lengthy commitment and ensures they are never paying more than they should. So, whether the business operates as a one-person powerhouse or is 300 employees strong and growing fast, the offer provides maximum flexibility for scaling,” it added.

“With Dell APEX Managed Device Service, small businesses have peace of mind knowing their IT needs are handled with Dell’s industry-leading IT management and support capabilities. From PC management to device security to expert Dell support, all in a flexible monthly subscription, this newest addition to the Dell APEX lineup delivers the immediate value small businesses need to focus on growing their business, not managing IT,” commented Anurag Agrawal, founder and chief global analyst of Techaisle, regarding the new offering.

For now it is unclear how wide a rollout this service will receive, but those SMEs and businesses interested in what APEX has to offer, are advised to head here.


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