- Apple says it is working on a fix for the reported overheating problems being experienced on the newly released iPhone 15 series.
- The company explained that a bug in iOS 17 is the cause of the overheating.
- Apple also clarified that the titanium frame of the Pro models is not the cause of the problem.
The latest smartphones from Apple have been available in certain parts of the globe for a week now, and in SA for a few days as the devices began shipping to local consumers from 29th September. The devices have not been without some controversy, however, with an iPhone 15 overheating problem being reported by several users.
This is something that Apple recently acknowledged, telling Forbes that it is working on the problem and looking for a fix.
The Cupertino-based firm noted that specific background activity, prompted by a bug in iOS 17 and certain third-party apps, is the cause of the iPhone 15 overheating.
“We have identified a few conditions which can cause iPhone to run warmer than expected. The device may feel warmer during the first few days after setting up or restoring (it) because of increased background activity,” a spokesperson told Forbes in a statement.
“We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out,” they added.
As for the applications that are causing problems, Uber, Instagram, and Asphalt 9 have been mentioned by Apple. As Engadget points out, Meta has worked quickly to roll out a fix on Instagram, adding credence to Apple’s claims that the iPhone 15 overheating is not related to hardware or manufacturing.
The company even went so far as to tell MacRumors that the titanium frames of the iPhone 15 Pro models are designed to dissipate heat better than the aluminium ones of previous generations.
Unfortunately no time frame has been mentioned as to when a fix will be rolled out, but it’s clear it needs to happen soon if Apple is to keep the reputation of its latest smartphones intact.
