Customers Archives - HTXT.AFRICA

Absa contacting affected customers following November 2020 data leak

Following a data leak in November of last year, Absa has finally begun contacting customers to confirm their data has been compromised.

Discovery adding security measures to customer communications to make it PoPI compliant

Encrypted attachments and password protections on the way as Discovery plans to make its communications with customers more secure.

TymeBank surpasses the 3 million customer mark

Having only launched in February 2019, TymeBank recently surpassed the 3 million mark in terms of customers, eyeing even more rapid growth.

Nedbank adding 150 self-service collection points across SA over next three years

The Nedbank lockers are being expanded to other parts of the country, with it adding 150 more self-service collection points.

Herotel ready to expand as it surpasses 100k subscribers

Having recently reached 100 000 subscribers in the country, Herotel has also raised R910 million in funding as it readies for a significant infrastructure expansion.

Create a poor ecommerce experience at your peril this festive season

Visa’s Accelerating the shift to eCommerce report shows that a bad payment experience will likely lead to retailers losing business down the line.

The ethical use of AI will help businesses when engaging with customers

Dries Cronje, CEO if Deep Learning Café, says that ethics will play a critical role as more businesses leverage AI in order to tap into customer trends.

How South African businesses have responded to the Experian data breach

Following last week’s Experian data breach, South African businesses have been scrambling to reassure customers that the situation is under control.

Nedbank willing to restructure customer debt during COVID-19 outbreak

The financial institution has asked customers and small businesses to contact them if they need assistance.

Vodacom’s annual results show minimal growth in operating revenue

Overall the firm appears to be doing well but locally customer figures are growing slowly and data customers have left the network.

Steps enterprises can take for more customer-driven success

Michelle Bisset, VP for customers for life at Sage Africa & Middle East, lists the three steps enterprises can take in order to become more customer success-driven.

Tag: Customers