Following a data leak in November of last year, Absa has finally begun contacting customers to confirm their data has been compromised.
Encrypted attachments and password protections on the way as Discovery plans to make its communications with customers more secure.
Having only launched in February 2019, TymeBank recently surpassed the 3 million mark in terms of customers, eyeing even more rapid growth.
The Nedbank lockers are being expanded to other parts of the country, with it adding 150 more self-service collection points.
Having recently reached 100 000 subscribers in the country, Herotel has also raised R910 million in funding as it readies for a significant infrastructure expansion.
Visa’s Accelerating the shift to eCommerce report shows that a bad payment experience will likely lead to retailers losing business down the line.
Dries Cronje, CEO if Deep Learning Café, says that ethics will play a critical role as more businesses leverage AI in order to tap into customer trends.
Following last week’s Experian data breach, South African businesses have been scrambling to reassure customers that the situation is under control.
The financial institution has asked customers and small businesses to contact them if they need assistance.
Overall the firm appears to be doing well but locally customer figures are growing slowly and data customers have left the network.
Michelle Bisset, VP for customers for life at Sage Africa & Middle East, lists the three steps enterprises can take in order to become more customer success-driven.